Dear Parents

Following on from last night’s announcement from the government here are some  answers to your questions and our contingency plan is also attached. You MUST email Tania by 3pm on Wednesday 5th January  to confirm if you want your child to attend their regular sessions or not?

Please be advised that we will be reviewing the situation weekly and we will be taking advice from the government and Buckinghamshire County Council.

Is playgroup open?

YES, we are open.  The early years sector remains open to all.

Can you still accept 22 children per day?

Unfortunately, we are unable to have 22 a day, due to staffing.  We are open every day for 16 children.  Priority spaces will go to children who have both parents as critical workers.

If  your child  can’t be accommodated for their normal space they will get their spring invoice credited for next term

What happens if I don’t want my child to return until after lockdown?

This is your choice as a parent and you have two options.

1.      Pay 50% of your fees which will ensure your child has a place following lockdown. As Spring term invoices have already been paid we will hold the remaining 50% on account for you and deduct this from your next invoice.

2.      Withdraw your child completely and re-enrol after lockdown (no payment will be taken/a refund will be provided) We cannot guarantee your child’s days or space upon returning.

What if my child attends CSG nursery?

Again you have a number of options depending on availability.

1.      Drop off at 12pm (there is no pick up service on offer).  Your child can attend their usual hours.

2.      If you wish to increase and pay for additional hours then please email csg_playgroup@btinternet.com .  Please be advised critical worker children will take priority.  Funding will not be available for these extra hours.

3.      No longer attend and pay 50% of your fees which will ensure your child has a place following lockdown. As Spring term invoices have already been paid we will hold the remaining 50% on account for you and deduct this from your next invoice.

4.      Withdraw your child completely and re-enrol after lockdown (no payment will be taken/a refund will be provided) However, we  cannot guarantee your child’s days or space.

What happens to the money I paid for the pick-up service?

This will be credited for next term.

What happens if I need more sessions?

From Thursday we will be clear on who is attending and what space we have.  We will the send out correspondence and ask parents if they require any extra hours.  Once again, critical workers will take priority.

We thank you once again for your understanding during this very challenging time.  We remain positive and focus on the safety and well being of all the children.

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